TERMS OF USE & POLICIES & COPYRIGHT

Respect Your Artist (hereinafter referred to as ‘RYA/ We/ Us’ ). These terms and any referenced policies are the entire agreement between you and us, and supersede all prior agreements. These terms and any referenced policies are the entire agreement between you and us, and supersede all prior agreements.are committed to protecting the privacy and security of your personal information. Your privacy is important to us and maintaining your trust is paramount.

This Privacy Policy explains how we collect, use, process and disclose information about you. By using our website/app and affiliated services, you consent to the terms of our privacy policy (“Privacy Policy”) in addition to our Terms of Use. We encourage you to read this Privacy Policy regarding the collection, use, and disclosure of your information from time to time to keep yourself updated with the changes & updated that we make to this Policy.

This Privacy Policy describes our privacy practices for all websites, products and services that are linked to it. However this policy does not apply to those affiliates and partners that have their own privacy policy. In such situations, we recommend that you read the privacy policy on the applicable site. Any capitalised terms not defined hereunder shall hold the same definition as provided under the Terms of Use.

User Info: We ask you to provide certain information a part of the registration process, and in the course of your interface with RYA. We will collect this information through various means and in various places through the App Services, including account registration forms, contact us forms, or when you otherwise interact with including at customer support.

We collect information relating to your use of our website/app through the use of various technologies. This includes transaction details related to your use of our services including the type of services you requested, the payment method and amount and other related transactional and financial information. We do not collect information from third parties.

We hereby confirm that we do not access any other personal information apart from financial information as mentioned above

Sharing & Disclosure of data with Third Parties: As required by law, at times we might be required to disclose your personal information including transactional and financial information to relevant authorities. In some cases, when we believe that such disclosure is necessary to protect our rights, or the rights of others, or to comply with a judicial proceeding, court order, or legal process served on our website/app we would share such information pursuant to a lawful request from law enforcement agencies. We may disclose information that identifies you at an individual level and which we have collected on our website/app, to other affiliate entities and partners that are not acting as our suppliers or business partners.

Except as described in this Privacy Policy, we will only do so with your prior consent. For the sake of clarity, we do not sell or lease such information. Subject to your express permission to use the information as described herein, the information we have about you, may be used by us for marketing purposes. This consent is purely voluntary and you may at any time choose not to receive marketing materials from us by following the unsubscribe instructions included in each e-mail you may receive, by indicating so when we call you, or by contacting us directly.

Cookies:We use data collection devices such as “cookies”, etc. on certain parts of the RYA App to help analyse the App Services, user interaction with the App and promote trust and safety. For the sake of clarity, “cookies” are small files placed on your device hard-drive/storage that assist us in providing the App Services. Please be informed that we offer certain features via the App that are only available through the use of a “cookie”.

You are always free to decline our cookies if your device permits, although in that case you may not be able to use certain features.

We reserve all rights to change this policy from time to time. Any changes shall be effective immediately upon the posting of the revised Privacy Policy. We encourage you to periodically review this page for latest information on our privacy practices.

Transaction Policy

Respect Your Artist offers payment gateways to facilitate transaction of funds for the purchase of a creator’s content based on the engagement between the creator and the users. However, it may be noted that the Site or the Company:

Are not the final recipients of any funds from the fans directly, but a service provider, which enables receipt of funds (both domestic and foreign) by creators, who are the final recipient of funds.
Collects the funds in the Company bank account for a period of one month and transfers the funds to the creator’s bank account 15 days after month has ended.
Makes refunds after deducting necessary transaction fee/ taxes to the fan.
Does not generate purchases/payments and fans for a creator.
Does not guarantee that a purchase would be complete for the creator – refer to the terms and conditions section of the specific payment gateway that is used while payment happens.

Shipping Policy

Thank you for visiting and shopping at Respect Your Artist. Following are the terms and conditions that constitute our Shipping Policy.

Shipping charges will be intimidated at the time of purchase.

Return and Refund Policy

Respect Your Artist only provides the platform upon which payments between patrons and creators are made. Hence the patrons will need to contact the creator to request a refund.

If after contacting the creator for a refund, may offer refunds at our sole discretion, based on the circumstances. In order to be eligible to receive a refund, patrons need to contact Respect Your Artist within 10 days of the charge processing on their statement. Once a refund is issued, it can take up to 6-8 business days to process.

Cancellation policy

Respect Your Artist strictly adheres to the following cancellation policy:

Cancellation before shipment:

If you wish to cancel the order or the items that have not been shipped yet, you can write to our Customer Support team on no-reply@respectyourartist.com or call us on our Helpline No :+91 9538718063 (Mon - Sat 9:15AM - 6:00PM). In such cases, the order will be cancelled and you will be assessed a 15% cancellation fee before credit is issued. The remaining amount will be refunded to you within 7-10 business days after the cancellation request.

Cancellation post shipment:

If you wish to cancel an order that has been shipped but has not yet been delivered, please get in touch with our Customer Support team on no-reply@respectyourartist.com or call us on our Helpline No :+91 9538718063 (Mon - Sat 9:15AM - 6:00PM).

Since you have cancelled an order, which has already been handed over to the courier company on our end, they may still attempt delivery. Kindly do not accept the delivery of the order. The cancellation will have to be treated as a Return with all applicable fees. For more information, kindly follow our Return & Refund Policy.
Once we receive the product back and verify its packaging/condition, we will refund your money within 7-10 business days. You will be notified of the same by email
Orders which are REFUSED AT DELIVERY will be assessed all of the applicable fees listed above - including restocking, cancellation and other applicable fees

Copyright

The Digital Millennium Copyright Act (DMCA) provides a notice and takedown framework for potential copyright infringements. This framework allows copyright owners to bring a notification of claimed infringement for any potentially infringing works that may be hosted or located on Respect Your Artist.

Respect Your Artist acts expeditiously to remove such works.

If a creator on this platform has potentially misused your copyrighted work, please submit a notification of claimed infringement following the instructions given below. Be sure to conform to the applicable notification provisions of section 512 of the Copyright Act. If you have received a notification of claimed infringement on your Respect Your Artist page, you have the option of removing the work or bringing a counter-notification by following the instructions given below. Be sure to conform to the applicable counter notification provisions of section 512(g)(3) of the Copyright Act. All notifications of claimed infringement can either be mailed or emailed at Respect Your Artist’s designated DMCA agent at: Email: copyright@respectyourartist.com

How do I send a DMCA notification of claimed infringement?

If you believe that a creator on Respect Your Artist is infringing on your copyright, please send a notification of claimed infringement to copyright@respectyourartist.com to have the work removed. This notification must comply with the requirements of section 512 of the Copyright Act.

Here is our suggested template to use when submitting a notification of claimed infringement:

This personal information:
- Your name
- Your address
- Your telephone number
- Your email address

Identify the original copyrighted work that you claim is being infringed. If multiple works are being infringed, then please list all of the original works applicable

Identify the infringing work(s). Include the URL of the creator’s page, as well as any other relevant URLs or information necessary to identify or locate the potentially infringing work(s).

Read, understand and include this statement: I have a good faith belief that the material I am reporting is not authorized by the copyright owner, an agent of the owner, or the law. The information in this notice is accurate, and under penalty of perjury, I am authorized on behalf of the owner of an exclusive right that is allegedly infringed.

Your physical or electronic signature.

Please note: The DMCA, as a legal document, does require that you provide personal information. It is standard for websites to post such legal documents online or share such documents with the claimed infringer. This is like posting a summons or subpoena on a door. As a result your personal information may be publicly shared in this process.

What happens when I receive a DMCA notification of claimed infringement?

When Respect Your Artist receives a notification of claimed infringement pursuant the DMCA, we check for two things:

Is the notification sufficient?
Is the notification made in good faith?

The first check is to make sure that it complies with the requirements of section 512 of the Copyright Act and that the information appears to be correct, such as that the person sending the notification is actually authorized to send it.

The second check is to make sure that the alleged infringement passes the common sense test. We don’t stop all potentially bad faith claims here, because we are held liable if we refuse to take content down, but we try our best to make sure that bad faith claims don’t harm creators.

If you receive a notification, we have already gone through this review and determined that it is at least a valid claim and appears to have been made in good faith.

At this point you have 48 hours from when we emailed you until we remove the content or your page to comply with the DMCA.

If you wish to dispute this notification of claimed infringement, you can send us a valid counter-notification. For a counter-notification to be valid it must comply with the applicable counter-notification provisions of section 512(g)(3) of the Copyright Act.

We will forward this counter-notification to the original sender of the notification. If the original sender wishes to keep your content removed then the next step for them is to sue in federal court. We strongly advise that you speak with an attorney before taking this step. We can refer you to an attorney with a guaranteed flat rate of $350 for an initial review.

To send a counter-notice we suggest you follow this template:

Your personal information:
- Your name
- Your address
- Your telephone number

In your own words identify the content that was removed and include the URL of your page. If the work was located somewhere other than your creator home page, then please specify where it was located.

Read, understand and include this statement:

Under penalty of perjury I have a good faith belief that the material was removed as a result of mistake or misidentification. I consent to the jurisdiction of the Federal District Court for the judicial district in which my address is located. If my address is outside of the United States, I consent to the jurisdiction of for any judicial district in which Respect Your Artist may be found. I will accept service of process from the person who sent the original takedown notice, or an agent of that person.

Your physical or electronic signature.
Please note that if we receive multiple DMCA notices for your page that we may ban you from using Respect Your Artist as part of our repeat infringer policy. Any notices you send a counter-notice for will not be counted against you in our repeat infringer policy.